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Bhattacharya of AJAX: The need for energy efficiency has been our focus

Debasis Bhattacharya, Head Sales & Marketing, AJAX Engineering

What’s Your C-sat Score?

C-SAT is a commonly used metric that acts as a key performance indicator for customer service and product quality in all kinds of businesses. C-SAT is short for customer satisfaction score.

We have embraced digital transformation

Customer experience is the most important part of doing business. It involves optimising every customer touchpoint, be it pre-sales, point of sales, or post-sales to always ensure customer satisfaction.

Batching plants for precast industry

Precast concrete is getting more traction in the current construction space. Ajax Fiori has introduced a range of batching plants that feed the requirements of precast industry. Debasis Bhattacharya elaborates.

Batching solutions

There has been an exceptional demand for automatic concrete batching and mixing plants that ensures the concrete delivered meets their requirements, as the end product is batched and mixed according to international standards.

Concrete Equipment | Debasis Bhattacharya, Head ? Sales and Marketing, Ajax Fiori

We have an installed capacity to manufacture 1,200 self-loading concrete mixers and 200 batching plants per annum and our value proposition has been in providing innovative and highly engineered product solutions, backed by an efficient product support, says Debasis Bhattacharya, Head - Sales and Marketing, Ajax Fiori. Excerpts from the interview.

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